Advertising
- Can I sell a vehicle privately, even though I have a monthly contract account with you?
- How can I apply for more bargain stock?
- How do I add stock to my website or send it to a partner site?
- How do I cancel or downgrade my contract with Autotrader?
- How do I change the aspect ratio of a video for my advert?
- How do I create and upload a video to help sell my stock?
Deal Builder
- How do CarMoney applications work?
- How do I add a part exchange to a deal?
- How do I add CarMoney to a deal?
- How do I amend the part exchange price as part of the deal?
- How do I cancel a deal in Portal?
- How do I change my email address for deals?
Dealer Reviews
- Feefo common phrases
- How can I tell whether a review was through Autotrader or Feefo?
- How do I access the Feefo Hub?
- How do I become Highly Rated?
- How do I challenge a review?
- How do I change between dealerships in the Feefo Hub?
Dealer Websites
- Can I add Instagram to my dealer website?
- Can I put chat on a Dealer Website?
- Can I turn off chat on my Dealer Website but keep it on my Autotrader adverts?
- How do I add and manage finance on my Dealer Website?
- How do I deactivate my Dealer Website?
- How do I edit the text under the Website Finance Calculator?
Data and Metrics
- How accurate is the trended valuation forecast?
- How do I access Trended Valuations?
- How do I give my sales data to Autotrader?
- How do I run a Retail Check report in Portal?
- How do you work out the future trended valuation?
- How does Autotrader value my stock?
Live Chat & Text
- Can I use a different chat provider on my adverts?
- How do I set up Live Chat or Text?
- How do I use Live Chat effectively?
- What is Chat Assist?
- What is Chat Manager?
- What is Live Chat?
Market Extension
- Do I need to offer home delivery if I sell with Market Extension?
- How can I understand my business' performance with Market Extension?
- How do I make the most out of using Market Extension?
- How will Market Extension help to improve my prominence in regions I already operate in?
- What insights will I get from giving my sales data to support Market Extension?
- What is Market Extension?
Market Insight
My Account
- How can I sign-up to a masterclass or webinar?
- How do I add, edit or delete a user on my Portal account?
- How do I change my Direct Debit details?
- How do I change my invoice address?
- How do I change my trading address?
- How do I contact you as a contract customer?
Pay Per Click (PPC)
- Can I cancel a PPC boost?
- Can I change the name of my PPC campaign once it's live?
- Can I downgrade my budget for PPC (Pay Per Click) during the week?
- Does PPC affect my package with Autotrader?
- Is Pay Per Click (PPC) part of the premium package?
- What is Pay Per Click (PPC) Boost?
Vehicle Moves
- Are logistic companies vetted?
- Best practice when listing a job on Vehicle Moves
- Electric Vehicle guide for dealers and logistics for driven moves
- How do I buy a move?
- How do I cancel a job as a logistic company?
- How do I cancel a job on Vehicle Moves as a dealer?