How do I invite my customers to leave a review? – Auto Trader UK

1. Log into Portal

2. Head to 'Stock' in the top right-hand corner and then select 'Stock & Ads' in the drop-down menu

a screenshot of Portal - it is zoomed into the right hand corner where 'Stock' and then 'Stock & ads' is selected from the drop down menu

3. Select the vehicle you want a review for. You’ll see a 'Request review' button at the bottom of the page. Select this

a screenshot of a toolbar at the bottom of the vehicle page in portal. The second button along has a red ring around it to highlight it. The button says 'Request Review'. 4. Enter your customer's contact details and they’ll receive an invite in their mailbox. These reviews will show as ‘verified’ reviews which means that they actually purchased a vehicle from you.

Archived vehicles

1. Head to 'Stock' in the top right-hand corner and then select 'Archived vehicles' in the drop-down menu

a screenshot of Portal - it is zoomed into the right hand corner where 'Stock' and then 'archived vehicles' is selected from the drop down menu

2. Select the button to the left of the vehicle you want a review for. Then select 'request review' from the drop-down menu.

A screenshot of Portal. The menu button with 3 dots is selected at the left hand side of the screen. Request review is highlighted

3. Enter your customer's contact details and they’ll receive an invite in their mailbox. These reviews will show as ‘verified’ reviews which means that they actually purchased a vehicle from you.

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Archived vehicles

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