There are a couple of different ways you can get more reviews.
Verified Reviews:
You can invite your customers to leave a review when they have purchased a vehicle from you. These reviews will be shown as ‘purchase verified’ reviews.
Learn how to invite customers to leave a review
Non-Verified Reviews:
Another option is to get ‘non-verified reviews’ from people who may not have bought a vehicle from you.
If you feel you’ve offered a great experience, encourage them to leave a review directly through Auto Trader. You may even want to follow it up with an email that includes a link to your reviews page on Auto Trader. Promote it where you can!
The best time to send your customers an invite to leave a review is between 24 and 72 hours after the sale. It is not best practice for your customers to leave reviews whilst at the dealership.
Best Practise
- I haven’t got the time to reply to reviews, what shall I do?
- Download the document below for more information about Dealer Reviews