Mark as reserved
If you have the Deal Builder product, you can mark any vehicle as reserved if you've taken a deposit on it.
- Open your Portal account
- Select the 'Stock' menu in the top left corner
- Select 'Stock & ads'
- Select the vehicle you want to mark as reserved
- In the bottom left corner, select the 'Mark as sale in progress' button. This will open a pop up.
- Select the tickbox to mark the vehicle as reserved
- Choose the option for whether to keep your advert live or not
- Select 'save'
Good to know: If you've done the above and kept your advert live, it will stop anyone else from paying £99 on Auto Trader to reserve the vehicle.
Mark as unreserved
If you don't sell the vehicle:
- Open your Portal account
- Select the 'Stock' menu in the top left corner
- Select 'Stock & ads'
- Use the filters to show the stock status of 'Sale in progress'
- Select the vehicle you want to unreserve
- Select the 'Vehicle details' tab
- Select the option for 'Forecourt'
- Select 'save'
Complete the sale
If you've sold the vehicle:
- Open your Portal account
- Select the 'Stock' menu in the top left corner
- Select 'Stock & ads'
- Select the vehicle you've sold
- In the bottom left corner, select the 'Complete sale' button
- This will open a pop up to confirm the sale