If your photo is blurry, out of focus or has not loaded properly, try reuploading it.
- Check that your images are sized between 1MB and 15MB
- Check that your image format is either JPEG or PNG
- Check that your images have been taken in landscape format
- Check your aspect ratio is 1024x768 or a 4x3 format
- If you get a processing error, try uploading them one at a time
Find out more about taking great photos
If you've tried these steps and are still stuck, get in touch and have your advert ID ready.
Your advert ID is a 9-digit number you can find in your confirmation email or on your advert in your account.