We're sorry you need to make a complaint about an issue with a trade seller on our site.
You can contact Citizen's Advice - they can provide you with guidance and the next steps to take. They may also report to Trading Standards on your behalf for further investigation.
We want to be aware of any complaints with our sellers, please contact our Customer Security team via email: customersecurity@autotrader.co.uk and include:
- Your name
- Vehicle registration
- Seller's business name
- Description of the complaint