We're sorry you need to make a complaint about a issue with a trade seller on our site.
The first thing to do is find out about your rights.
You can contact Citizen's Advice - they can provide you with guidance and the next steps to take. They may also report to Trading Standards on your behalf for further investigation.
We want to be aware of any complaints with our sellers, please contact our Customer Security team via email: customersecurity@autotrader.co.uk and include:
- Your name
- Registration of the vehicle
- Business name of the seller
- Description of the complaint