How to send an application manually
Select ' send to lender ' in the top right corner of an application.
- A quote will only show once any outstanding criteria have been met
- If a quote can't be shown because it needs more information, a collapsible section will appear next to the name of the lender in the 'Lenders' section of the application
- Selecting the text or the plus symbol on the right-hand side will open a list of links to the missing information
- When you select a link, a window will appear where you can fill in the missing information
- Once the missing information has been filled in, the link will disappear from the list
- If the application contains negative equity or Value Added Products/Accessories (VAPs) then the proposal will be split into separate proposals when submitting to the lender.
- A vehicle loan (always)
- A negative equity loan (if needed)
- A VAPs/products loan (if needed)
Hierarchy of handling deposits:
- Negative equity is handled first (if applicable)
- Remaining equity is used to cover VAPs (if applicable)
- Remaining equity is used to reduce the vehicle loan
Equity must fully cover the total value of VAPs. If it doesn't, the total value of VAPs will be split on a VAPs loan with the equity used to reduce the vehicle amount.
Negative Equity Loan
- If there is positive equity (part exchange + cash deposit - Settlement >=0) in the application, then there is no requirement for a negative equity loan
- If the deposits fully cover the negative equity, the vehicle deposit is reduced by the negative amount and the settlement/part exchange is zeroed within the figures.
- If deposits do not fully cover the negative equity, a separate negative equity loan is created for the shortfall.
- The negative equity amounts to finance = Settlement-part exchange-cash deposit
- The term matches the main term of the vehicle loan, unless it’s a PCP, which is term -1 due to the residual value on the vehicle loan being the final payment only.
- Amount to finance validation is £350-5000.
VAPs/Product Loan
- The following AutoConvert product categories are treated as VAPs by BNP:
- Warranty
- GAP/RTI
- Tyre Insurance
- Breakdown Assistance
- Service Plan
- Cosmetic Protection
- Guarantee
- Paint
- Equity must fully cover the total value of VAPs. If it doesn't, the total value of VAPs will be split on a VAPs loan with the equity used to reduce the vehicle amount.
- Any non-VAP/ products not categorised above that can be added in AutoConvert are then added to the vehicle loan amount.
- Amount to finance validation for VAP total is £295-£5000
Vehicle Loan
This is always created, and any deposits that are left over after clearing negative equity or VAPs (if applicable) will be used to reduce the vehicle loan amount.
Any add-ons in AutoConvert not categorised by BNP as a VAP will be added to the required vehicle loan. amount.
Sending to lender
- Once an application meets the lender's criteria, you can send it. The 'Send' button will appear on the left-hand side of the 'Lenders' section, next to the lender's name. Once sent, the button will change to show 'sent'.
- Payments shown are calculated based on the rate selected during the application
- In the Activity feed section of the application overview page, the sent status will display as 'pending verification' until a decision is made. The decision is not instant and may take a few moments to come through
- The finance application will return with approval, decline, filter or error
Check Status
- If the application is in 'pending verification' for a while, you can select 'Verify' next to 'Actions' in the 'Sent to Lender' section on the activity feed to manually verify it by completing a 'check status'
- Selecting 'Check Status' in the Lender response section of the main application view will manually call the lender to check for a status update. The automatic checks for updates will also still run.
- The latest status will be updated in the Sent to lender section next to 'Status' and will show any information you need to act upon to continue the application
Approved response
- Once an application is approved, the status will change to approved in the activity feed
- Selecting 'View' on the 'Response' line in the Sent to lender section will show the information returned by the lender. You'll be able to see timestamps associated with decision timeframes.
- The approval information and conditions are recorded here
- When approved with a VAPs and/or negative equity loan, the separate application references and payment amounts are split out.
Lender approval information
- A lender approval is created showing a full breakdown of the quoted figures applied for. You should cross-check the conditions for any changes to the approved balance to finance or term, as the approval figures here do not consider the conditions.
- The approval is also shown in the 'Approvals' section of an application, and any manual edits can be made here.
Declined response
- If an application is declined, the status will change to declined in the activity feed
- Selecting the 'response' will show the information returned by the lender, with timestamps associated with decision timeframes
Updating the application
- In the 'Send to lender' section, BNP Paribas Finance will show as 'approved' with a timestamp of the approval date.
- If you change vehicle or finance figure information, selecting update will send through the revised application information and update the existing application reference. Any changes to personal information will show a 'send' button, which will send a whole new application through, duplicating it.
- You can manually create and update any further approvals in AutoConvert
- You can record a conversion in AutoConvert once the application has been paid out