How to send an application manually
Business Applications
Business applications are set in the 'Finance' section of the application.
Please complete the main applicant details using the director of the business. This is the customer's personal details, address history and employment history.
All application types
Select 'send to lender' in the top right corner of an application.
- A quote will only show once any outstanding criteria have been met
- If a quote can't be shown because it needs more information, a collapsible section will appear next to the name of the lender in the 'Lenders' section of the application
- Selecting the text or the plus symbol on the right-hand side will open a list of links to the missing information
- When you select a link, a window will appear where you can fill in the missing information
- Once the missing information has been filled in, the link will disappear from the list
Quoting and sending to Evolution funding
- For all HP and PCP quotes, select the 'Get quote' button on the left side. This will return the relevant quote directly from the lender.
- This is the best quote (lowest payments) returned by Evolution. It's determined by the input vehicle and figures based on the panel of available lenders.
- Further information may be needed to propose the completed application to the lender; this will need to be completed before sending
Sending to the lender
- Once an application meets the lender's criteria, you can send it. The 'Send' button will appear on the left-hand side of the 'Lenders' section, next to the lender's name. Once sent, the button will change to show 'sent'.
- Payments shown are calculated based on the rate selected during the application
- In the Activity feed section of the application overview page, the sent status will display as 'pending verification' until a decision is made. This isn't instant and may take a few moments to come through
- The finance application will return with approval, decline, filter or error
Approved response
- Once an application is approved, the status will change to approved in the activity feed
- Selecting 'View' on the 'Response' line in the Sent to lender section will show the information returned by the lender. You'll be able to see timestamps associated with decision timeframes.
- Evolution Funding will try to get approval from the quoted lender and figures. If this is not possible, they will obtain the next best possible approval for the consumer, which may be on a different finance product or term.
Lender approval information
- When a lender approval is created, you can see a full breakdown of what has been approved in the 'Approvals' section on the application or by selecting 'View' next to 'Approval' in the 'Sent to Lender' section of the activity feed.
- You can only manually edit the approval via the 'Approvals' section.
Declined response
- If an application is declined, the status will change to declined in the activity feed
- Selecting the 'response' will show the information returned by the lender with timestamps linked to decision timeframes.
Updating the application
- In the 'send to lender' section, Evolution Funding will show as 'approved' with a timestamp of the approval date.
- If you change any consumer, finance or vehicle data, selecting 'Update' will send through the revised application information and update the existing application reference.
- You can manually create and update any further approvals in AutoConvert
- You can record a conversion in AutoConvert once the application has been paid out
If you need any more help, please raise a ticket on the AutoConvert system or email: support@autoconvert.co.uk