How can I use appointments in my business?

The appointments feature on AutoConvert allows you to:

• Arrange a visit for a consumer at a specified time and date
• Configure appointment confirmations
• Send reminders to customers
• Give general information such as appointment details and directions 

The two-way SMS (text) and email system allows customers to let you know if they cannot make an appointment, and make changes if needed.

To schedule an appointment, you need to:

1. Go to 'Applications' in the left-hand menu
2. Find the application for your consumer
3. Select 'More' and then 'Book appointment' from the drop-down menu
4. You'll need to fill out the status and date/time
5. You can add a template or free type a note and add a replacement token (if needed)
6. Learn how to set up templates
7. 'Save changes' 
8. You can find booked appointments in the left-hand menu panel under 'Appointments.