You can send an email to your customers, dealerships and lenders within an application.
- Open the application you want to send the email for
- Select 'Email' in the top right menu
- A window will open for you to write the email
- Select the recipient from the drop-down
- Select a template (if needed)
- In the 'To', 'Cc' and 'Bcc' fields, you can add any other email addresses
- Add the title of the email to the 'Subject' field
- Add your message into the 'Body' field, if you're not using a template
- Selecting a 'Body Replacement Token' will let you add in values from the system to the email. For example, {Forename} will automatically add the applicants forename to the body. The dropdown will show you a list of all the options you can choose.
- Add any attachments needed. You have a limit of 15MB (total size).
- You can then select:
- Preview - This will give you the option to see what the email will look like to the recipient
- Send - This will send the email
- Close - This will close the email. It won't send to the recipient