To record a deal as converted (paid out/delivered), you need to change the status of an application to a converted status.
- Select 'Applications' on the left-hand menu
- Select the application you wish to amend
- On the application summary page, head to the 'Details' section
- 'Edit' buttons are located on the right side of the details section, select 'Edit' opposite 'Status'
- Select the status you need from the 'Conversions' section of the drop-down menu
- Select the 'next' button. This will bring up a conversion box.
- The conversion box will automatically populate with the needed information.
- The lender selected will be the same as the one chosen in the application summary screen under the approvals section. The lender with the best deal for the customer will be automatically selected.
- If you need to change the lender, you can use the drop-down, and the form will re-populate with the new information.
- There are two dates in the top left of the box: 'Payout date' and 'Delivery date'. These are important because they're used in reporting. They can be amended to backdate a payment if needed.
- Once complete, select 'Save Changes'
- The 'status' in the details section of the application summary will show as converted. The 'Conversions/GPs' section will now be populated.