- Select 'Applications' from the left-hand menu
- Select the application you need to add the vehicle to
- On the application summary screen, locate the 'Vehicles' section
- Select 'Add'
Fill out all the relevant information in the 'Finance details' section, then move on to the 'Lookup' section.
There are three different ways to add a vehicle to an application:
- VRM lookup
- Manufacturer/model lookup
- Manually
Good to know: VRM lookup is the most common way to search, as this will populate all the information about the vehicle automatically.
VRM lookup
To perform a VRM lookup:
- Type the vehicle's registration into the 'Registration' box
- Select 'Look up'
This will return all the vehicle information. Extra details can be added, such as:
- Mileage
- Retail value
- Stock number
- Glasses code
Error performing VRM lookup
If you get any of the below errors, please use the manufacturer/model lookup method instead:
- ‘An error occurred finding vehicle, please try again or contact support’
- ‘Note: the CapCode for this VRM could not be determined by the provider - please use our manufacturer/model lookup to find a suitable cap code for this vehicle if required’
Manufacturer/model lookup
To input the vehicle this way:
- Select ‘Manufacturer/model lookup’.
- Using the drop-down, select the information for each of the categories in this order: Manufacturer, Model, Derivative
- You'll need to enter any other relevant information
- Once completed, select 'Submit'
Enter manually
To enter the vehicle information manually:
- Select 'Enter manually'
- Enter all the information in the pop-up
- Select 'Submit'